Privacy Policy

Your privacy matters to us. This policy explains how isqenoralith collects, uses, and protects your personal information.

This Privacy Policy is effective as of January 15, 2025

Information We Collect

When you use isqenoralith's financial goal tracking platform, we collect various types of information to provide you with personalized financial management services. This includes information you provide directly and data we gather automatically through your use of our services.

Personal information we collect includes your name, email address, phone number, date of birth, and financial goals you set within our platform. We also collect transaction data, spending patterns, and account balances when you connect your financial accounts through secure third-party services.

  • Account registration details including email, password, and profile information
  • Financial data such as income, expenses, savings goals, and spending categories
  • Device information including IP address, browser type, and operating system
  • Usage data showing how you interact with our platform features
  • Communication preferences and customer support interactions

How We Use Your Information

Your information helps us deliver personalized financial tracking services and improve your experience with isqenoralith. We use your data to generate insights about your spending habits, track progress toward your financial goals, and provide recommendations tailored to your situation.

We also use your information to communicate with you about your account, send important updates about our services, and provide customer support when needed. Marketing communications are sent only with your explicit consent, and you can opt out at any time.

  • Processing transactions and maintaining accurate financial records
  • Generating personalized financial insights and goal tracking reports
  • Improving our platform security and preventing fraudulent activities
  • Sending account notifications and important service updates
  • Analyzing usage patterns to enhance platform functionality

Information Sharing and Disclosure

isqenoralith does not sell your personal information to third parties. We share your information only in specific circumstances necessary for providing our services or when required by law. Any sharing is done with strict safeguards to protect your privacy.

We work with trusted service providers who help us operate our platform, including cloud storage providers, analytics services, and payment processors. These partners are bound by confidentiality agreements and can only use your information for the specific services they provide to us.

Under Australian Privacy Principles, we may disclose information when required by law enforcement, court orders, or regulatory authorities. We will notify you of such requests unless prohibited by law.

Your Rights Under Australian Privacy Law

As an Australian resident, you have specific rights regarding your personal information under the Privacy Act 1988. You can access, correct, or request deletion of your personal information held by isqenoralith at any time.

You have the right to know what personal information we hold about you, how we use it, and who we share it with. If you believe your information is inaccurate or incomplete, you can request corrections. You may also withdraw consent for certain uses of your information.

  • Access your personal information and understand how it's being used
  • Request corrections to inaccurate or outdated information
  • Object to certain processing activities or withdraw consent
  • Request deletion of your personal information in certain circumstances
  • Lodge a complaint with the Australian Privacy Commissioner

Data Security and Protection

We implement robust security measures to protect your personal and financial information from unauthorized access, disclosure, or misuse. Our platform uses industry-standard encryption, secure data transmission protocols, and regular security audits.

Your financial data is encrypted both in transit and at rest using AES-256 encryption. We employ multi-factor authentication, regular penetration testing, and 24/7 security monitoring to safeguard your information. Access to your data is restricted to authorized personnel only.

While we maintain high security standards, no system is completely immune to security risks. We encourage you to use strong passwords, enable two-factor authentication, and monitor your accounts regularly for any suspicious activity.

Data Retention and Deletion

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information is typically retained for the duration of your active account plus seven years as required by Australian financial record-keeping laws.

When you close your account, we begin the deletion process for your personal information. Some data may be retained longer if required for legal compliance, fraud prevention, or legitimate business purposes. You can request specific deletion timelines by contacting our privacy team.

Transaction history and financial records are retained according to Australian Taxation Office requirements and may be kept for up to seven years after account closure. This helps ensure compliance with tax reporting obligations and regulatory requirements.

International Data Transfers

Your personal information is primarily stored and processed within Australia. However, some of our trusted service providers may process data in other countries with adequate privacy protections, including the United States and European Union.

When we transfer data internationally, we ensure appropriate safeguards are in place, including contractual protections, adequacy decisions, or other approved transfer mechanisms under Australian privacy law. We never transfer data to countries without adequate privacy protections.

Cookies and Tracking Technologies

isqenoralith uses cookies and similar technologies to enhance your experience and provide personalized services. Essential cookies are necessary for basic platform functionality, while analytics cookies help us understand how you use our services.

You can manage cookie preferences through your browser settings or our cookie preference center. Disabling certain cookies may limit some platform features, but core financial tracking functionality will remain available.

Updates to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. Significant changes will be communicated through email notifications or prominent notices on our platform.

We recommend reviewing this policy regularly to stay informed about how we protect your information. The effective date at the top of this policy indicates when the most recent updates were made.

Privacy Inquiries

Have questions about your privacy or need to exercise your rights?
Contact our Privacy Officer at:

Email: info@isqenoralith.com
Phone: +61 418 184 555
Address: 3b/106 Bundall Rd, Bundall QLD 4217, Australia

We respond to privacy inquiries within 30 days as required by Australian privacy law.